Every McCullochs home benefits from an industry-backed 10-year insurance policy provided by Premier Guarantee and an initial 1 or 2 year period from purchase covered by the McCullochs Customer Charter, this means our Customer Care Team are on-hand to address any issues. For more information click here
Our focus is on building houses that our customers are proud to call home. With this in mind, dealing with any issues quickly, fairly and helpfully is a key part of our approach, to find out more click here.
To help us achieve this objective we purchase existing buildings that are no longer wanted, and we purchase land for development.
We do everything we can to help people realise their dreams and acquire our homes. We work closely with local estate agents and we have contacts that could help potential customers with their mortgage requirements.
Buying a home is one of the biggest purchase decisions you’ll ever make. McCullochs can make it a worry free move ensuring your home is protected by a 10 year Premier warranty which ensures your home will remain safe long into the future giving you peace of mind it is protected. To find out more click here
The Consumer Code outlines a set of requirements and principles that Home Builders must meet when marketing and selling of Homes their new homes including after sales and customer service.
Customer satisfaction lies at the heart of McCulloch’s philosophy to deliver excellent standards of service. The Code is an industry-led code of conduct for Home Builders, which was developed to make the home buying process fairer and more transparent for customers. to learn more click here